Resident Services

We offer a range of services to improve your community and quality of life

face to face at your place trailer

 

Applying for Housing

Benefits Advice: find out about the benefits you are entitled to and how to apply.

Customer Service Standards: residents helped us to set these standards for Westcountry service provision.

Estate Services: the estates walkabout dates and locations, as well as how to contact your Neighbourhoods Co-ordinator.

Insurance leaflet: competitively priced contents insurance via a scheme called 'My Home' approved by the National Housing. Federation.

Home Ownership Services: find out more about low cost home ownership including: how to apply, new building schemes and what to do if you wish to sell a shared ownership home.

Money Matters: get advice about your rent account, service charges, how to pay, maximise your income, and use a rent calculator to help you work out your rent balance.

Mutual Exchanges: for more information take a look at this information and then click through to Homeswapper.

Repairs: what to do in an emergency, how to report a repair, and information on maintenance work.

Tenant Handbook: To read more about all our services, please either call us on 0300 100 1015 for your free copy of the tenant handbook or read about them online.