We understand the problems of getting by on a limited budget, so we’re ready to help you sort things out. If you are not sure what rent you should pay, are having problems paying the rent or think you are going to have problems paying your rent, you should contact the Income Services Team IMMEDIATELY.
For ways to contact the Team, please click here.
The sooner you let us know, the sooner we can help you.
We can do things like:
But you need to move FAST! If you don’t tell us you’ve got a problem, or if you don’t keep to an agreement to pay off arrears, as we check rent accounts very regularly, we will quickly contact you to ask you to clear the debt as soon as possible.
If repayment agreements are not made or not kept to, we will be forced to take formal action against you through the Court, which could ultimately end up with you losing your home.
Rent Statement
If you would like to request a statement of your rent account, please click here. You will then be sent a statement in the post within two working days.
Rent Calculator
You can use our Rent Calculator to help calculate;
- Your weekly equivalent rent/charges (against the monthly rent/charges)
- If your Housing Benefit award covers the rent due
- Any shortfall between your rent and your Housing Benefit award.
Housing Benefit is awarded in weekly amounts, and for most of residents, the rent is charged monthly.
Click here to use the Rent Calculator