Contact Us
OUT OF HOURS EMERGENCIES ONLY: 0800 378410.
We have a head office in Torquay and an office for the West area in Plymouth. Our opening hours at both offices are 9am - 5pm Monday to Friday not including bank holidays.
Click to Open Our Online form that you can use to contact us.
Low-cost repairs request line: 0845 073 1083
If you do not have a standard BT line or cannot use low cost numbers for any other reason, please call our switchboard on 01803 200300 instead.
Pay your rent or service charge by Debit card at any time: 0870 770 0472.
Head Office
Hatfield House, Hatfield Road, Torquay TQ1 3HF
Telephone 01803 200300
To find our head office use this map: Torquay Office Map
Plymouth Housing Office (Please note this office is not open to the public)
Endurance House, 3 Parkway Court, Longbridge Road, Marsh Mills, Plymouth PL6 8LR
Telephone: 01752 254200
Map for Plymouth Office Map
You can also contact us using Typetalk. If you use a textphone you can make a call through TextDirect by dialling the prefix 18001 before our number 01803 200300 or 01752 254200.
TextDirect is available from most UK telephone networks and is provided by BT, Typetalk is managed by the Royal National Institute for the Deaf.
Welfare Benefits Advisor
Our Welfare Benefits Advisor, Linus McCloskey, can be contacted on 01803 869703. Click to get more details about our Welfare Benefits service.
Westward Housing Group - Telephone: 01803 217500
Residents should only call Westcountry Housing numbers please.